money-back guarantee
What is the 3-month satisfaction guarantee?
We make you a promise: If you do not see positive results after 3 months of continuous use of our serum, we guarantee your satisfaction by providing a full refund.
Before using our serum for the first time, you should take a clear photo of your natural eyelashes (without makeup or mascara). The photo must display a clearly visible date to serve as proof.
After 6 weeks of continuous use, take another photo of your eyelashes with our serum. This photo must also be dated to document the progress.
If you have not seen visible results after 3 months, please send us the before and after photos via our contact form on the website.
Upon receiving your photos and information, our team will carefully review your data. You will receive a response from us within 48 hours.
More information
Important notes
- Valid Date and Time Stamps:Your photos must have verifiable date and time stamps (e.g., screenshots from your gallery).
- Unaltered Lashes:The photos must show your natural lashes without makeup or mascara, so we can accurately assess the progress.
Guidelines and Restrictions:
- Meeting the Criteria:Requests that do not meet our requirements will not be approved. We reserve the right to deny the satisfaction guarantee if the submitted evidence is insufficient.
- No Guarantee for Allergic Reactions:We do not offer a satisfaction guarantee for allergic reactions. Some users may be sensitive or allergic to certain ingredients. If you have known sensitivities, we recommend consulting a doctor or dermatologist before purchasing.
- Guarantee Limitations:The satisfaction guarantee applies only to the first purchase of a single product on our homepage, www.noc-cosmetics.com. For all orders not placed through our homepage, please check the refund policies of the respective seller.
- "3-Month Satisfaction Guarantee" Seal:Only products with this seal are included in the promotion.
Contact information:
For further questions or assistance, please contact our support team via the contact form below.
Summary
Our 3-month satisfaction guarantee is a promise to you. Simply follow the steps outlined above to ensure that your claim is recognized.
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